Return & Refund Policy
Defective or Damaged Products
If you receive a defective or damaged product, contact us within 30 days and include images of the item. We’ll send a replacement or issue a full refund promptly.
Items Lost in Transit
Shipping delays may occur due to external factors. If your order exceeds the expected delivery timeframe by 12 business days, contact us for a replacement or full refund.
Returns
We accept returns within 30 days, provided the product is in perfect condition, including its original packaging. To ensure eligibility for a refund, please send us photos of the item and packaging to confirm it meets our return requirements.
Lost or Stolen Packages
Glowmefy isn’t liable for lost or stolen packages confirmed as delivered. We will provide delivery details and tracking information for your reference.
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